Cancellation
When recurring billing opens, users should be able to cancel directly from settings or the billing surface.
As You Intend
Refunds and cancellation
Refund policy should be clear before billing opens.
Once subscriptions launch, cancellation path, refund criteria, and support route should be visible at the same level as pricing.
Refund criteria
Refund windows and exceptions should reflect legal requirements, provider rules, and the service model.
Support path
Refund and cancellation questions should go to support@intender.app / Not provided.
Current state
The current billing provider is Billing pending. This policy should go live together with checkout.